Question 1

How do I book a tour?

Accepted Answer

Browse our tours, pick the one you like, then choose your date and number of travelers. You book and pay securely right on the tour page — your confirmation arrives instantly by email.

Question 2

Who runs the tours?

Accepted Answer

Every experience is operated by an independent, vetted local operator. You always see exactly who you're booking with — including their ratings and reviews — before you confirm.

Question 3

Is my payment secure?

Accepted Answer

Yes. All bookings go through a secure checkout, and you receive instant confirmation by email. Your payment details are never stored on our site.

Question 4

Can I cancel or change my booking?

Accepted Answer

It depends on the operator's cancellation policy, which is shown clearly on each tour page before you book. Many operators offer free cancellation up to 48 hours before your tour.

Question 5

Do you operate outside Costa Rica?

Accepted Answer

We're launching in Costa Rica first, with hand-picked operators across the country. We're already planning to expand to more countries — so keep an eye on our destinations page.

Question 6

I'm a tour operator — how do I list with you?

Accepted Answer

We're glad you asked. We vet every operator in person to keep quality high. Reach out through the contact form above (choose "Operator enquiry") or our List Your Tours page, and our team will get back to you.

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Frequently Asked Questions

How do I book a tour?

Who runs the tours?

Is my payment secure?

Can I cancel or change my booking?

Do you operate outside Costa Rica?

I'm a tour operator — how do I list with you?

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